Privacy Policy
This notice describes how our apps & services collects and uses data about you.
Definitions
Our apps & services is owned by Spinners Inc., based in Tokyo - Japan. (referred to as “I”, “Me”, “Our” or “We”). As a customer of this service you’re a “User” or “You” according to this policy. The applications or any services offered by us will be referred to as “App”, “Website” or “Service”.
How do your apps & services collect data about me?
Our apps & services may collect data about you in the following cases:
- when you browse the our website
- when you sign in our apps & services
- when you use our apps
- when you send support, privacy, legal, and other requests to us
- when working with and researching current and potential customers
When researching potential customers, we sometimes search the public World Wide Web or paid business databases. Otherwise, we don’t buy or receive data about you from data brokers or other private services.
What data do your apps & services collect about me, and why?
Our apps & services may collect data about how you use our apps & services.
When you use our apps & services or our website, we log data that might be identified to you:
- a random, unique identifier
- the version of our apps, and the operating system & the device you are using
- network request data, such as the date and time, your IP address, and the URL
- Unique data used within our apps & services
Our apps & services uses this data to:
- keep our service working quickly and reliably
- debug and develop our apps and website
- defend our apps & services from abuse and technical attacks
- improve search results on the website
- improve usability of our apps
Our apps & services usually deletes log entries with identifiable information within a few weeks, but may preserve logs longer, as needed in specific cases, like investigations of specific incidents.
We may collect data about how you use the website.
When you visit our websites, We may use cookies, server logs, and other methods to collect data about what pages you visit, and when. We may also collects technical information about the software and computer you use, such as:
- your IP address
- your preferred language
- the web browser software you use
- the kind of computer you use
- the website that referred you
We may use data about how you use the website to:
- optimize the website, so that it’s quick and easy to use
- diagnose and debug technical errors
- defend the website from abuse and technical attacks
- compile statistics on the kinds of software and computers visitors use
- compile statistics on visitor searches and needs, to guide development of new website pages and functionality
- decide who to contact about about product announcements, service changes, and new features
We usually deletes website log entries with identifiable information within a few weeks, but keeps entries for visitors with apple id accounts longer. We reviews log entries for those users twice a year, and deletes entries when they’re no longer needed.
We may preserve log entries for all kinds of visitors longer, as needed in specific cases, like investigation of specific incidents. We stores aggregate statistics indefinitely, but those statistics don’t include data identifiable to you personally.
Our apps & services collects account data.
Our apps & services may do require an user account. Our apps & services use this data to provide you access to features and identify you across apps & services, publicly and within the apps & services.
Our apps & services may use your email to:
- contact you in special circumstances related to your account
- contact you about support requests
- contact you about legal requests, like DMCA takedown requests and privacy complaints
- announce new our product offerings, service changes, and features
Our apps & services stores account data as long as the account stays open.
Our apps & services collects data about correspondence.
We collects data about you when you send our apps & services support requests, legal complaints, privacy inquiries, and business inquiries. Those data usually include your name and email address, and may include your company or other affiliation.
We may use contact data to:
- respond to you
- compile aggregate statistics about correspondence
- train support staff and other personnel
- review the performance of personnel who respond
- defend us from legal claims
we may store correspondence as long as it may be useful for these purposes.
Where does your apps & services keep data about me?
We may store account data, paper data, data about website use on servers in the United States of America. We sometimes retrieve those data to my personal computers in Japan. We use the data to develop, debug and maintain the service. The data is erased from our computers when no longer needed.
Does your apps & services comply with the EU General Data Protection Regulation?
Our apps & services respects privacy rights under Regulation (EU) 2016/679, the European Union’s General Data Protection Regulation (GDPR). Information that GDPR requires our apps & services to give can be found throughout these privacy questions and answers. So can information about specific rights, like access, rectification, erasure, data portability, and objection to automated decision-making.
GDPR does not apply to everyone worldwide. But our apps & service’s policy is to do its best to offer all users the same privacy information, control, and protections, whether GDPR applies to them or not.
How can I change or erase data about me?
If you have questions or problems to change or delete data about you, email contact@spinners.work.
Does your apps & services share data about me with others?
We do not sell information about you to others. However, we use services provided by other companies to provide our apps & services. Some of those services may collect data about you independently, for their own purposes.
Some of these services may be used to collect information about your online activities across different websites.
Our apps, services and website may use Google Analytics.
Our apps, services and website may use Google Analytics to collect and analyze data about visitors to its websites. You can read the privacy policy for Google Analytics online. You can opt out of Google Analytics by installing a free browser extension.
Our apps, services and website may use cloud computing platforms.
Our apps, services and website may use Amazon Web Services servers and services, in service regions all across the world, to power the Puddle Sketch services. You can read the privacy policy for AWS online.
Our apps, services and website may use Heroku servers and services, in service region in the United States of America, to power our services. You can read the privacy policy for Heroku online.
Our apps, services and website may use Mixpanel.
Our apps, services and website may use Mixpanel to collect and analyze data about visitors to its websites and how you use our apps. You can read the privacy policy for Mixpanel online. You can opt out of Mixpanel by visiting this page: www.mixpanel.com/optout.
Do your apps & services make automated decisions based on data about me?
No. Our apps & services do not use your data for personalization or retargeting purposes.
Who can I contact about your apps & services and my privacy?
You can send questions or complaints to:
Spinners Inc. contact@spinners.work
How can I find out about changes of privacy policy?
For apps, we will notify you of the next version on the app store. In the meantime, we may update its contact information and minor changes by updating the page at Privacy Policy, without an announcement. We may change how it announces changes in future privacy versions.